Coco Heart
Slip
Always -5% for registered customers
Free shipping starting from €75
14 days free return
We are committed to helping you find the perfect lingerie. To find the right size for you, measure your size and find the right size using the size chart.
Bra sizes
UNDERBUST (CM)68-72 | 73-77 | 78-82 | 83-87 | 88-92 | 93-97 | |
EU | 70 | 75 | 80 | 85 | 90 | 95 |
RU | 70 | 75 | 80 | 85 | 90 | 95 |
FR | 85 | 80 | 95 | 100 | 105 | 110 |
UK/US/AU | 32 | 34 | 36 | 38 | 40 | 42 |
CHEST (CM)
EU | 70 | 75 | 80 | 85 | 90 | 95 |
A | 82-84 | 87-89 | 92-94 | 97-99 | 102-104 | 107-109 |
B | 84-86 | 89-91 | 94-96 | 99-101 | 104-106 | 109-111 |
C | 86-88 | 91-93 | 96-98 | 101-103 | 106-108 | 111-113 |
D | 88-90 | 93-95 | 98-100 | 103-105 | 108-110 | 113-115 |
E | 90-92 | 95-97 | 100-102 | 105-107 | 110-112 | 115-117 |
F | 92-94 | 97-99 | 102-104 | 107-109 | 112-114 | 117-119 |
SIZES XS-XXL
UNDER THE CHEST (CM) |
FROM THE HIPS (CM) |
SIZE EU |
SIZE US |
|
XS | 68-72 | 88-92 | 34 | 0-2 |
S | 73-77 | 92-96 | 36 | 4-6 |
M | 78-82 | 96-100 | 38 | 8-10 |
L | 83-87 | 100-104 | 40 | 12-14 |
XL | 88-92 | 104-108 | 42 | 16-18 |
XXL | 93-97 | 108-112 | 44 | 20-22 |
Measuring instructions
To ascertain your bra size, please firstly measure your underbust circumference under your breasts. According to the result, you will find a suitable bra circumference on a scale of 70-95 from the table.
Secondly, please measure your chest circumference on the highest point of your breasts and match it with a corresponding cup size on a scale of A-F. Follow the row of your bra circumference size.
1. Chest circumference
2. Underbust circumference
Maintenance instructions
When washing, keep the water temperature under 30 degrees. Higher temperatures can break the threads of certain materials and cause excessive stretching. Avoid using fabric softener, rinse aid and bleach and choose a detergent designed for delicate laundry. After washing, place the laundry to dry in air. Do not iron or use the dryer, as the heat will break the elasticity of the laundry. More information about washing and storing laundry can be found from here.
![Lead Grey Underwired Bra and G-String Silver Mist Pink gift box BonBon Lingerie](https://cdn.shopify.com/s/files/1/0261/5640/0736/files/Screenshot_2020-11-20_at_20.48.58.png?v=1605898194)
SHIPPING
We now ship to almost every country in the world. If applicable, duties and taxes will be included in the final price at check out and your order will be shipped DDP (Delivered Duty Paid). For countries outside the EU, Canary Island, Ceuta and Melilla the orders will be shipped out DDU (Delivered Duty Unpaid). DDU indicates that the seller must cover any additional fees, including duties, import clearance, and any taxes.
We offer three different shipping methods depending on a country:
- Local shipping via parcel machine or courier
- International shipping via parcel machine or pickup point
- International shipping via courier
Please note that shipping fee will be calculated at the checkout based on the shipping destination. We offer free shipping within Estonia on orders over 75€ and. For Finland, Latvia and Lithuania shipping is free on orders over 150€ and international shipping to all other destinations is free on orders over 250€.
You can track your order using our BonBon Lingerie tracking portal which will be forwarded to you by e-mail after a successful purchase. If you have any questions regarding our tracking portal, please write us at info@bonbonlingerie.com.
As soon as the parcel has reached the destination parcel machine, an SMS message and / or an e-mail with instructions to receive the parcel will be sent to the telephone number / e-mail address indicated by the supplier in the order. Then please go to the machine and enter the door code sent via SMS / e-mail on the touch screen and the door will open.
SHIPPING ESTIMATE
All orders will be dispatched within 1 to 2 business days after placing the order, excl. holidays,weekends and SALE periods. Transit time includes only weekdays. Orders must be made before 11:00 a.m. Eastern European to qualify for next day a.m. shipping (within Estonia).
Estonian orders
Delivery service |
Shipping costs |
Free Shipping from |
Transit time |
DPD pickup point |
2.1€ |
75€ and up |
1-3 days |
Venipak | 2.1€ | 75€ and up | 1-3 days |
Omniva |
3€ |
75€ and up |
1-3 days |
Itella Smartpost |
3€ |
75€ and up |
1-3 days |
DPD courier |
10€ |
75€ and up |
1 day |
International orders parcel machine or pickup point
Country/Region | Shipping costs | Free shipping from | Transit time |
Latvia |
4€ DPD 3.5 Venipak 8€ Omniva |
150€ and up | 1-3 days |
Lithuania |
4.5€ DPD 4.3€ Venipak 8€ Omniva |
150€ and up | 1-3 days |
Finland |
7.9€ DPD 12€ Itella |
150€ and up | 1-4 days |
Sweden | 8.7€ DPD | 250€ and up | 1-4 days |
Netherlands, Germany, Belgium, Luxembourg, Slovenia |
16.1€ DPD | 250€ and up | 2-6 days |
Denmark, Poland, Slovakia, Czech Republic, Hungary | 14.4€ DPD | 250€ and up | 2-6 days |
Austria, Ireland, Spain | 21.8€ DPD | 250€ and up | 4-7 days |
France | 29.2€ DPD | 250€ and up | 5-7 days |
International orders courier
Country/Region | Shipping cost | Free shipping from | Transit time |
Latvia | 6.1€ DPD | 150€ and up | 1-2 days |
Lithuania | 6.9€ DPD | 150€ and up | 1-2 days |
Finland | 13.3€ DPD |
150€ and up |
1-4 days |
Sweden | 14.4€ DPD | 250€ and up | 1-4 days |
Netherlands, Germany, Belgium, Luxembourg, Slovenia |
13.7€ DPD | 250€ and up | 2-6 days |
Denmark, Poland, Slovakia, Czech Republic, Hungary | 11.5€ DPD | 250€ and up | 2-6 days |
Austria, Ireland, Italy, Spain | 16.4€ DPD | 250€ and up | 4-7 days |
Bulgaria, Croatia, France, Romania | 22.5€ DPD | 250€ and up | 4-7 days |
United Kingdom | 24.05€ TNT | 250€ and up | 2-6 days |
Andorra, Vatican City, Monaco, San Marino, Liechtenstein | 24.05€ TNT | 250€ and up | 2-6 days |
Norway, Switzerland, Turkey, Ukraine | 28.06€ TNT | 250€ and up | 2-6 days |
Azerbaijan, Albania, Armenia, Bosnia & Herzegovina, Cyprus, Faroe Islands, Georgia, Gibraltar, Iceland, Kosovo, Malta, Moldova, Montenegro, Serbia | 29.95€ TNT | 250€ and up | 2-6 days |
Benin, Brazil | 31.20€ TNT | 250€ and up | 2-6 days |
Pakistan, China, Hong Kong SAR, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates, Vietnam | 31.25€ TNT | 250€ and up | 2-6 days |
Iraq, Israel, Egypt, Morocco, South Africa, Australia, New Zealand, Mexico | 38.20€ TNT | 250€ and up | 2-6 days |
Afghanistan, Bahrain, Bangladesh, Bhutan, Brunei, Christmas Island, Cocos (Keeling) Islands, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Macao SAR, Maldives, Mongolia, Myanmar (Burma), Nepal, Oman, Qatar, Saudi Arabia, Sri Lanka, Uzbekistan, Greenland, Guadeloupe, Mayotte, Algeria, Angola, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Congo - Brazzaville, Congo - Kinshasa, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mozambique, Niger, Nigeria, Rwanda, Senegal, Seychelles, Sierra Leone, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, Argentina, Bolivia, Chile, Colombia, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Cook Islands, Fiji, French Polynesia, Kiribati, New Caledonia, Norfolk Island, Papua New Guinea, Samoa, Solomon Islands, Timor-Leste, Tonga, Tuvalu, Vanuatu, Wallis & Futuna | 41.40€ TNT | 250€ and up | 2-6 days |
In case your order hasn't arrived within the expected delivery time or the tracking portal shows another error message, please contact us at info@bonbonlingerie.com.
DELAYS
To avoid delays, please make sure the delivery address included in the order is correct. We always recommend that you check that the correct postcode, apartment number and other necessary information are provided so that the shipment will arrive on time without any obstacles. It is important to provide a telephone number so that the postal service provider can contact you if necessary. More than 95% of our international shipments arrive in less than 2 weeks, but it's worth noting that delivery can take up to 4 weeks under normal circumstances.
RETURNS AND EXCHANGES
We have done our best to make the return process as easy and fast for our customers as possible. The return process depends on your chosen shipping method.
Currently we do not offer size exchanges on the same product or for another product of equivalent price. If you wish to exchange your product, please return the unsuitable product and place a new order on our website. You will be issued a refund as soon as the return will be issued in our warehouse.
To return a product:
-
Enter the BonBon Lingerie return portal. The link will be forwarded to you once your order has been delivered to you via e-mail. Make sure to add "#" before your order number to the "order number or courier tracking" field, for example "#1234".
-
Package the product in a way that it can not be damaged during the transport. We recommend returning products in their original transport packaging.
- Return the package according to the instructions of the return portal.
PS! Particular care should be taken when returning push-up bras as they can be permanently damaged if improperly packaged. Please make sure not to fold the cups of a push-up bra.
REFUNDS
Refunds are processed within 14 working days of receipt onto the original method of payment. If our E-Gift Card was used on an order, it will be refunded first and can be re-used with the same code. Please note that the validity period of the e-gift card is not extended when returning the products. If the validity period of the gift card has passed, it is no longer possible to make refunds, therefore no refunds will be made for returned products purchased with the e-gift card. Shipping fees are not included in the refund.
If you have any questions regarding shipping, returns or exchanges, please contact our customer service team at info@bonbonlingerie.com. Our helpful team responds to inquiries within one business day.
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Handmade in Estonia
![](http://bonbonlingerie.com/cdn/shop/files/Lingerie_that_endures_1.png?v=1718090901)
Lingerie that endures
![](http://bonbonlingerie.com/cdn/shop/files/Female-Founded_1.png?v=1718090901)
Female-Founded in 2004
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Ethical Materials
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