Please read our Privacy Policy, which we have prepared in compliance with the collection, use, disclosure, transmission and storage of the Client's private data (personal data). This applies every time you access (our website), regardless of whether you purchase products or not. As well as if you have registered as a customer on our website or subscribed to our newsletters. The Privacy Policy is intended to help you understand what data we collect, why we collect it and what we do with it. You can also control data usage. Please also read our Terms of Use and other policies published on the website.

BonBon Lingerie's Business Purpose And Method Of Operation

BonBon Lingerie Sales OÜ (hereinafter BonBon Lingerie) operates as an international online store of Estonian designer lingerie under the BonBon Lingerie brand. BonBon Lingerie handles all aspects of online sales, including product photography, product storage, customer communication and packaging, and delivery of products to the customer through logistics partners. The provision of the aforementioned service requires the processing of personal contact data of the Customers, such as name, address, e-mail address and telephone number. The information is necessary, among other things, for example to send the ordered goods to the Customer or to inform about the sale of new products.

Information We Collect

BonBon Lingerie collects personal data to identify the Customer and communicate with the Customer. BonBon Lingerie is the data controller. The collection of personal data may take place with the Customer's consent in the following ways:


  •       by providing your personal data in our online store;
  •       using cookies or information specified in the User's account;
  •       by purchasing products from our online store (personal data required to fulfill the order may include name, address, e-mail address, phone number and other data);
  •       using our other services;

We also collect data that is not linked to a specific person (data about users' age, gender and location). In addition, we may collect information about the activities of our website customers;

Customers can view, edit and add their personal information on the "My Account" page. If you want to change the e-mail address used to log in to the website, you can do so in the "My Account" settings.

How We Use The Data Collected

In particular, we process data to perform the services offered on the website:

  •       to carry out various BonBon Lingerie sequences (for example, when subscribing to our newsletter) and to register on the website;
  •       for order fulfillment and other related activities;
  •       to manage payments, including anti-fraud control when paying by credit/debit card;
  •       To manage your requests and requests, including technical and commercial requests and requests, to provide information regarding your orders and to respond to other possible requests and requests;
  •       With your consent, to send commercial communications for marketing purposes through various channels;
  •       when you contact our contact person;
  •       With your consent, your personal data is processed to improve the experience of browsing the website, among other things for commercial purposes.

Using the collected personal data, we can inform our customers about campaigns and product-related announcements on our website. Those customers who do not wish to receive our newsletter can unsubscribe from the mailing list at any time.

Data is collected and used to obtain information about products, services and website popularity. Such aggregate data is used without reference to a specific individual;

Your personal data is mainly processed by electronic and telematic means by BonBon Lingerie and other parties who perform tasks that are important for the operation of the online store, the use of services by customers and the purchase of products on our website.

Your personal data will be transferred to third parties not mentioned in the Privacy Policy only with your express consent, unless the transfer of data is mandatory by law or is necessary to achieve the goals prescribed by law, in which case your consent to the transfer of data will not be requested. In such cases, the data may be given to third parties who process the data independently and only for the aforementioned purposes;

At the moment, in addition to BonBon Lingerie, data may be processed by:

  •       delivery services are provided by persons who process the necessary data for the posting, delivery and return of products purchased on our website;
  •       persons who provide BonBon Lingerie with IT services for website development and server maintenance services;
  •       ESTO AS (reg. code 14180709) has the right to use the data of persons who applied for ESTO installment payments;
  •       Maksekeskus AS processes the personal data necessary to make payments;
  •     Google Analytics IT service provider, to better understand our customers. You can read more about how Google uses your personal data here: You can also opt out of Google Analytics: .


Your Rights

You can withdraw your consent to the processing of personal data at any time. Withdrawal of consent does not have retroactive effect. To withdraw your consent to the processing of your personal data, please contact;

You can ask us to review, correct, delete or otherwise change personal data previously published on My Account or transmitted through our services. Once you have registered for a BonBon Lingerie account, you can update your user settings and profile by logging into with your username and password.

If you wish to change or delete your personal information by e-mail, please specify which personal information you want to change or delete, whether you want the personal data you have given us to be classified in our database instead, or what other restrictions you want on the use of the data apply.

BonBon Lingerie will keep your personal data as long as your account is active, in order to provide you with the corresponding services if it is necessary to achieve the goals set out in this Privacy Policy. Also as long as it is necessary to fulfill our legal obligations, resolve disputes and enforce our agreements or to the extent permitted by law.

At the end of the data retention period, BonBon Lingerie will delete your personal data in a way that ensures that they cannot be reconstructed or read.

The personal data processor provides the following information to the person at the person's request:

  •       personal data related to the person;
  •       purposes of personal data processing;
  •       categories and sources of personal data;
  •       third parties or their categories to whom the transfer of personal data is permitted;
  •       third parties to whom personal data have been transferred;
  •       the name of the personal data processor or its representative and the address and other contact details of the personal data processor.


A person has the right to receive his personal data from a personal data processor. If possible, personal data will be provided in the manner requested by the person;

The processor of personal data is obliged to provide the person with information and issue the required personal data or justify the refusal to issue data or provide information within five working days following the day of receiving the application;

A person has the right to request the processor of his personal data to correct incorrect personal data;

If the processing of personal data is not permitted by law, the data subject has the right to demand:

  •       termination of personal data processing;
  •       termination of disclosure or access to personal data;
  •       deletion or closure of collected personal data.


The person has the right to appeal to the Data Protection Inspectorate or the court if the person believes that his rights are being violated in the processing of personal data, unless a different dispute procedure is provided by law.


Device Information We Collect

The BonBon Lingerie website uses cookies to make the use of the website as user-friendly as possible. Cookies are small text files that contain information that is transmitted to the web browser when a website is visited. Cookies are automatically saved on your computer. BonBon Lingerie cannot refer to a person who is not a registered user and who does not use cookies. However, cookies help make the website user-friendly. You can deactivate cookies using your web browser settings; however, this may lead to functional limitations when using the website. Already saved cookies can be deleted at any time in the system settings of your web browser. More information about cookies and how to disable cookies can be found at

"Log Files" - Our website monitors website activity and collects data including your IP address, browser type, Internet service provider, referring and exit pages, and date/time.

Our website uses "web bugs", "tags" and "pixels", which are electronic files used to store information about how you browse the website.

Our website uses an "E-mail list" if you have registered for an e-mail list.


Social Interfaces

The BonBon Lingerie online store uses social interfaces from the following service providers:

  •       Add-ons of the social network Facebook, operated by Facebook Inc. at by (1601 S. California Ave, Palo Alto, CA 94304, USA);
  •       Instagram plug-ins for the digital photo sharing service operated at by Instagram, LLC (1601 Willow Rd, Menlo Park, CA 94025, USA) (Instagram). Instagram is a subsidiary of Facebook and in its terms of use reserves the right to share all user data with Facebook.

Add-ons are independent extensions of interface providers. Therefore, BonBon Lingerie has no influence over the scope of use of the data collected through the interfaces by the providers of the interfaces.

If you have logged in online with an interface provider when visiting the BonBon Lingerie website, these providers may assign the visit to the website to your user account. If you wish to avoid this definition, you must log out of all interface providers before visiting the BonBon Lingerie website. You can find more information about the scope and what information the interface providers collect in the privacy policy of the respective service provider.



BonBon Lingerie uses all possible precautions (administrative, technical and physical) to protect the personal data of its Customers. Only authorized processors have access to data processing and data modification.All of the Customer's personal data obtained when purchasing from the BonBon Lingerie

website is considered confidential information. The security of personal data and bank transactions is ensured by a protected data transmission channel.



BonBon Lingerie may from time to time partially or completely update the Privacy Policy of the website. Therefore, we ask Customers to periodically check the date of renewal of the Privacy Policy and, if necessary, familiarize themselves with the updated Privacy Policy. BonBon Lingerie operates on the assumption that all Customers have familiarized themselves with our Privacy Policy before browsing our website and agree to the terms of the Privacy Policy.


Applicable Law

This Privacy Policy is based on the Estonian Personal Data Protection Act, which regulates the processing of personal data (the act is available at: and the European Union's General Data Protection Regulation (GDPR), which entered into force on May 25, 2018.