SKU: 912009530

CHEST (CM)

SIZES XS-XXL

Measuring instructions

To ascertain your bra size, please firstly measure your underbust circumference under your breasts. According to the result, you will find a suitable bra circumference on a scale of 70-95 from the table.

Secondly, please measure your chest circumference on the highest point of your breasts and match it with a corresponding cup size on a scale of A-F. Follow the row of your bra circumference size.

1. Chest circumference
2. Underbust circumference 

SHIPPING

We now ship to almost every country in the world. If applicable, duties and taxes will be included in the final price at check out and your order will be shipped DDP (Delivered Duty Paid). For countries outside the EU, Canary Island, Ceuta and Melilla the orders will be shipped out DDU (Delivered Duty Unpaid). DDU indicates that the seller must cover any additional fees, including duties, import clearance, and any taxes.

We offer three different shipping methods depending on a country:

1. Local shipping via parcel machine or courier
2. International shipping via parcel machine or pickup point
3. International shipping via courier

Please note that shipping fee will be calculated at the checkout based on the shipping destination. We offer free shipping within Estonia on orders over 75€ and. For Finland, Latvia and Lithuania shipping is free on orders over 150€ and international shipping to all other destinations is free on orders over 250€.
You can track your order using our BonBon Lingerie tracking portal which will be forwarded to you by e-mail after a successful purchase. If you have any questions regarding our tracking portal, please write us at info@bonbonlingerie.com.

As soon as the parcel has reached the destination parcel machine, an SMS message and / or an e-mail with instructions to receive the parcel will be sent to the telephone number / e-mail address indicated by the supplier in the order. Then please go to the machine and enter the door code sent via SMS / e-mail on the touch screen and the door will open.

SHIPPING ESTIMATE

All orders will be dispatched within 1 to 2 business days after placing the order, excl. holidays,weekends and SALE periods. Transit time includes only weekdays. Orders must be made before 11:00 a.m. Eastern European to qualify for next day a.m. shipping (within Estonia).

Estonian orders

International orders parcel machine or pickup point

International orders courier

In case your order hasn't arrived within the expected delivery time or the tracking portal shows another error message, please contact us at info@bonbonlingerie.com.

DELAYS

To avoid delays, please make sure the delivery address included in the order is correct. We always recommend that you check that the correct postcode, apartment number and other necessary information are provided so that the shipment will arrive on time without any obstacles. It is important to provide a telephone number so that the postal service provider can contact you if necessary. More than 95% of our international shipments arrive in less than 2 weeks, but it's worth noting that delivery can take up to 4 weeks under normal circumstances.

RETURNS AND EXCHANGES

We have done our best to make the return process as easy and fast for our customers as possible. The return process depends on your chosen shipping method.

Currently we do not offer size exchanges on the same product or for another product of equivalent price. If you wish to exchange your product, please return the unsuitable product and place a new order on our website. You will be issued a refund as soon as the return will be issued in our warehouse.

To return a product:

1. Enter the BonBon Lingerie return portal. The link will be forwarded to you once your order has been delivered to you via e-mail. Make sure to add "#" before your order number to the "order number or courier tracking" field, for example "#1234".

2. Package the product in a way that it can not be damaged during the transport. We recommend returning products in their original transport packaging.

3. Return the package according to the instructions of the return portal.
   
   

PS! Particular care should be taken when returning push-up bras as they can be permanently damaged if improperly packaged. Please make sure not to fold the cups of a push-up bra.

REFUNDS

Refunds are processed within 14 working days of receipt onto the original method of payment. If our E-Gift Card was used on an order, it will be refunded first and can be re-used with the same code. Please note that the validity period of the e-gift card is not extended when returning the products. If the validity period of the gift card has passed, it is no longer possible to make refunds, therefore no refunds will be made for returned products purchased with the e-gift card. Shipping fees are not included in the refund.

If you have any questions regarding shipping, returns or exchanges, please contact our customer service team at info@bonbonlingerie.com. Our helpful team responds to inquiries within one business day.